Yesterday, Norma collided with another car in a SW London rat-run.
The lady took Norma’s details. I mourned taking out a high excess (£250). We were both thankful no-one was hurt, then I flew to Newcastle and forgot all about it.
This evening, I spent 45 minutes on the phone discussing the fact that nothing had happened
- The lady never called.
- The insurance company never called.
- Nothing actually happened.
Nothing else was discussed. Why did this call take 45 minutes ?